EU ORDERS - update
EU and Northern Ireland orders have had to be paused due to the new GPSR regulations. I will try and resume this as soon as I am able to. So sorry for any inconvenience caused - I am really hopeful I will be able to ship to you very soon.
Shipping & Delivery
All you need to know!
Do you ship worldwide?
yes we do! Shipping is available to all countries.
Do I have to pay customs fees?
If you have an international order - you may have to pay custom fees before this can get delivered to you. This is your responsibility and is not included in the shipping costs. Please note also, if you order from EU it is also your responsibility to pay any VAT and customs charges when this arrives in your country - this is under the new tax laws. I would recommend paying the extra for tracked shipping so you can see if this has been delayed due to tax payment. Alternatively, EU customers can order on my Etsy Shop whereby it allows you to pay the VAT/Custom fees upfront.
Where do you ship from?
Everything is packed and shipped from my home studio in the UK.
I have ordered an A1 print, when will this arrive?
My A1 prints are printed & shipped by a trusted 3rd party - after you have ordered - it will take them 5-6 days to ship your order. You may receive an email from them with any tracking information. Depending on your country, it will take time for it to arrive to you after it has been shipped!
What company do you use to ship?
We use royal mail to ship all of the parcels.
When will you dispatch my order?
All orders are dispatched within 3 working days.
How long do international orders take to be delivered?
Depending on whereabouts you are in the world, international orders can take up to 4-6 weeks to arrive in busy periods (such as Christmas). It is often delivered before 4-6 weeks but I would recommend using the tracked shipping option to see exactly where your order is. Please do order ahead if this is for a gift etc!
Do you offer tracking?
The tracking option should be available on all international orders. You will have the option to chose this according to your preferences. You will be sent a tracking number and it will be your responsibility to track this before it is delivered.
How are UK orders shipped?
The 48 hour shipping service with ROYAL MAIL is used.
ITS HERE!
Calling ALL online stores and IRL shops... Finally you can now shop all my prints on wholesale! Please click the button below to take you to my page on Faire where you can shop travel prints from around the world.